Customer Service / SAP Proficient

Salary:
$20.00 per hour to start

Location:
Buffalo Grove Area

Position Type:
Full-time | Temp

Job Description:

Customer Service / SAP Proficient
$20.00 per hour to start

As a Customer Service Specialist, your job duties and responsibilities will include:

- Learning the various products (and their uses) as offered by the Company
- Communicating with customers by phone and email
- Answering customer questions
- Providing customers with information on products, product use and application
- Quoting product pricing, availability and shipping lead times
- Entering and processing new orders using the company order entry system (SAP)
- Updating client accounts and client information in the company database (SAP)
- Coordinating with internal departments to help resolve customer issues as necessary
- Following-up with clients to ensure that their products have been delivered and they are 100% satisfied
- Performing other duties within the Department as assigned

An ideal candidate profile will include:

- At least one year of full time Customer Service and/or Call Center experience

- AND, Proficiency with SAP

- OR, a Bachelor's Degree with office experience, while in school

And:

- Fast and accurate data entry skills
- Advanced written and verbal communication skills
- Relationship management skills
- Critical thinking skills
- Problem solving skills
- Organizational skills
- Attention to detail

JobGiraffe's client is a global manufacturer and distributor of scientific instruments and high-tech equipment

This position begins as an indefinite open-ended contract assignment with the STRONG possibility to convert to direct-hire employment within the next three to six months.

Partial Benefits will be available from JobGiraffe throughout the duration of your assignment.

If converted to direct-hire employment, you will receive great company-sponsored benefits that include Medical, Dental and a 401k.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done in-person during office hours, before or after hours, by Skype or by phone if needed.

JG ID #19-1915 - Buffalo Grove, IL 60089

Relevant Skills, Experience, Industries:
Recent Grads and Entry Level/Will Train Customer Service Skills Recent Grads and Entry Level/Will Train, Manufacturing, Processing, Refining

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