Administrative Assistant Service Coordinator

Salary:
Up to $18.00 per hour to start

Location:
Romeoville Area

Position Type:
Full-time | Direct-hire

Job Description:

Administrative Assistant Service Coordinator
Up to $18.00 per hour to start

As the Administrative Assistant Service Coordinator, your job duties and responsibilities will include:

- Learning about the processes and protocols of the Service Department
- Providing assistance and support to the Service Coordinator and to the Service Department
- Communicating with customers by phone and email
- Scheduling service and maintenance requests
- Informing the Service Coordinator and/or Service Manager of all service-related issues
- Learning to administer requests from Field Service Technicians
- Learning to generate service agreements and work orders
- Learning to monitor inventory and order parts on behalf of the Field Staff
- Performing data entry
- Learning to assist with the permitting process
- Always delivering outstanding customer service

An ideal candidate profile will include:

- At least one year of related / similar / relevant experience

- Proficiency with Inventory Management Software (SAP, QuickBooks, Oracle, etc.)

- Proficiency with Microsoft Word, Excel and Outlook

- Fast and accurate data entry skills

Additionally:

- Above average written and verbal communication skills
- Advanced organizational and follow up skills
- Prioritization and problem solving skills
- Teamwork and collaboration skills

Pluses...

+++ Proficiency with any CRM, especially Sage 100

+++ Purchasing / Sourcing experience

+++ Experience with contractor labor outsourcing processes

+++ Prior manufacturing support experience

+++ Technical support skills

JobGiraffe's client is a local leader within the pool and spa industry.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done in-person during office hours, before or after hours, or by phone if needed.

JG ID #19-1941 - Romeoville, IL 60446

Relevant Skills, Experience, Industries:
Administrative Skills Customer Service Skills Administrative Skills, Services: Professional, Business, Scientific, Technical, Industrial, Commercial

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