Call Center - Customer Engagement Specialist

Salary:
Up to $18.00 per hour plus bonuses, commissions, additional incentives and full benefits

Location:
West Suburbs of Chicago - Lombard, IL

Position Type:
Full-time | Temp-to-hire

Job Description:

Call Center
Customer Service / Client Relations
Customer Engagement Specialist

As Customer Engagement Specialist in the Call Center, you will receive training and:

- Learn about the Company's suite of educational resources for the medical/healthcare profession
- Be assigned a portfolio of existing client accounts
- Use the sales database to identify and qualify new customers
- Reach out to physicians, medical groups, clinics, hospitals and health insurance companies by phone and email
- Provide information on the Company's suite of educational resources
- Answer questions and address inquiries
- Take and process orders
- Upsell and cross-sell additional products to existing accounts
- Keep customer account information up to date
- Perform other duties as assigned

Up to $18.00 per hour to start plus bonuses, commissions, additional incentives and full benefits

An ideal candidate profile will include:

- At least 1 year of Call Center, Account Management, Sales, Sales Support, Business Development or similar/related experience in a business-to-business (B@B) environment

Pluses:

+++ An Associate's or Bachelor's Degree
+++ Similar experience from a related industry

West Suburbs of Chicago - Lombard, IL

JobGiraffe's client is an independent publisher of medical coding, compliance and practice management tools for the Healthcare Industry.

Enhanced health safety policies, protocols and measures are in place within the office.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-1355 - Lombard, IL 60148

Relevant Skills, Experience, Industries:
Customer Service Skills Sales Skills Customer Service Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange