Customer Service / SAP Order Entry

Salary:
Up to $50,000 to start plus great company-sponsored benefits

Location:
Southwest Suburbs of Chicago - Lemont, IL

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service / Data Entry
Customer Service and SAP Order Entry Representative

As Customer Service and SAP Order Entry Representative, you will receive training and:

- Join the Customer Service Team
- Specialize in facilitating order management processes
- Receive orders via email
- Review, enter and process orders
- Monitor open orders
- Provide periodic order status updates to customers and internal teams
- Arrange and coordinate shipments
- Expedite rush orders as requested
- Troubleshoot order management issues as they arise
- Escalate complex issues as necessary
- Train cross-functionally within the Customer Service Department
- Provide overflow support for Customer Service Team Members
- Perform other duties as assigned

Up to $45,000 to start plus great company-sponsored benefits

An ideal candidate profile will include:

- At least 1 year of Customer Service, Customer Support, Sales Support, Call Center or similar related experience from a manufacturer and/or distributor of products
- Order Entry / Order Management experience
- Knowledge of Freight and Logistics processes

With:

- Intermediate to advanced proficiency with Microsoft Word and Excel
- The willingness and ability to answer after-hours calls nights and/or weekends on occasion

Pluses:

+++ SAP experience / proficiency
+++ Advanced Microsoft Excel skills (Formulas, Pivot Tables, V lookups, etc.)
+++ An Associate' or Bachelor's Degree
+++ Related experience from a food, beverage and/or restaurant supply industry

Southwest Suburbs of Chicago - Lemont, IL

JobGiraffe's client is a partner to the food and beverage industry and offers many avenues for career growth and advancement!

Enhanced health safety policies, protocols and measures are in place within the facility.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-1593 - Lemont, IL 60439

Relevant Skills, Experience, Industries:
Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc. Customer Service Skills Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc., Manufacturing, Processing, Refining

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