Customer Service / EDI Order Entry

Salary:
Up to $50,000 to start plus outstanding company-sponsored benefits

Location:
West Suburbs of Chicago - Downers Grove Area

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service and EDI Order Entry Specialist

As Customer Service and EDI Order Entry Specialist, you will receive training and:

- Manage all seasonal ordering for your accounts
- Serve as their primary point of contact
- Communicate by phone and email
- Answer questions and address inquiries
- Provide product information and product suggestions upon request
- Prepare price quotes
- Apply volume discounts
- Coordinate all EDI order processing
- Arrange and track shipments
- Generate and distribute invoices
- Troubleshoot and resolve issues as they arise
- Escalate complex issues as necessary
- Produce reports and forecasts in Excel
- Perform other duties as assigned

Up to $50,000 to start plus outstanding company-sponsored benefits

An ideal candidate profile will include:

- At least two years of Customer Service, Customer Support, Call Center, Account Management, Sales Support or similar/related experience
- Proficiency with Microsoft Word and Excel
- Accurate data entry skills

Pluses:

+++ Experience using an Electronic Data Interchange [EDI] system
+++ Experience handling orders from inception through delivery and invoicing
+++ Consumer Packaged Goods [CPG] Industry experience
+++ Advanced proficiency with Microsoft Excel including Pivot Table and Vlookup functions
+++ Above-average proficiency with Microsoft Word and PowerPoint
+++ Experience with Online Retail Web Portals [Walgreens, CVS, Walmart, etc.]
+++ Any Associate's or Bachelor's Degree
+++ Supply chain and/or logistics experience
+++ Knowledge of Sequel::SQLTime

JobGiraffe's client is a universally recognized leader in the giftware and collectibles marketplace.

West Suburbs of Chicago - Downers Grove Area

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-2056 - Downers Grove, IL 60515

Relevant Skills, Experience, Industries:
Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc. Customer Service Skills Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc., Manufacturing, Processing, Refining

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