Customer Service and Inside Sales Support

Up to $46,000 to start plus outstanding company-sponsored benefits

Glendale Heights Area

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service and Inside Sales Support
Up to $46,000 to start plus outstanding company-sponsored benefits
Glendale Heights, IL

As a Customer Service and Inside Sales Support Specialist, your job duties and responsibilities will include:

- Serving as the primary point-of-contact for customers
- Answering customer questions and providing information about products, product uses, prices and availability
- Promoting the solutions and services offered by the Company
- Preparing price quotations
- Taking and processing customer orders
- Arranging and tracking deliveries
- Preparing and distributing invoices to customers
- Processing product returns
- Responding to and resolving customer issues and problems
- Performing additional duties as assigned
- Always ensuring customers are satisfied with their products and their experience

An ideal candidate profile will include the following experience:

- At least two years of customer service, sales support, inside sales and/or account management experience

In addition to the following qualifications:

- Intermediate to advanced proficiency with Microsoft Word and Excel
- Above-Average overall computer proficiency
- Accurate data entry skills
- A customer-focused orientation
- Advanced written and verbal communication skills
- The ability to effectively balance individual and team priorities
- Problem-solving and conflict-resolution skills
- Integrity, respect for others and a solid ethical compass

PLUSES... That may enable you to stand out as a candidate for this job include:

+++ A Bachelor's Degree

+++ Experience using SAP

+++ Experience with any inventory software and/or order processing software

JobGiraffe's client is a designer and manufacturer of mechanical systems, products and solutions.

Successful employees will have the opportunity to learn, grow and advance within the company.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done in-person during office hours, before or after hours, by Skype or by phone if needed.

JG ID #18-1849 - Glendale Heights, IL

Relevant Skills, Experience, Industries:
Customer Service Skills, Manufacturing, Processing, Refining

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