Salary: $16.00 to $17.00 per hour to start plus incentives and full company-sponsored benefits after 90 days
Location: North Suburbs - Vernon Hills
Position Type: Full-time | Temp-to-hire
$16.00 to $17.00 per hour to start plus incentives and full company-sponsored benefits after 90 days
North Suburbs - Vernon Hills
As a Customer Service Representative, your job duties and responsibilities will include:
- Learning about the products and services offered by the Company
- Answering inbound calls from customers
- Responding to customer inquiries and questions
- Researching and gathering information about various products, their specifications and applications, and then following-up with customers
- Transferring sales calls to the sales team as necessary
- Troubleshooting and resolving customer problems and concerns
- Entering orders into the Company's Customer Relationship Management [CRM] system
- Performing other duties as assigned
An ideal candidate profile will include the following experience:
- At least one year of previous customer service, client support and/or sales support experience
In addition to the following qualifications:
- Proficiency with Microsoft Word and Excel
- Above-average overall computer proficiency
- Fast and accurate data entry skills
- Advanced written and verbal communication skills
- Problem-solving skills
- Friendly and professional phone etiquette
- The desire to deliver excellent customer service
JobGiraffe's client is a manufacturer of green products for the home.
Please submit your resume by using the Apply Now feature.
All resumes submitted will be reviewed based on the candidate profile listed above.
Candidates with the most relevant background will be selected first and asked to participate in a screening.
Initial screenings can be done in-person during office hours, before or after hours, by Skype or by phone if needed.
JG ID #19-1023 - Vernon Hills, IL 60061
Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining