Warehouse Customer Service - Logistics, Dispatch and Routing Clerk

Salary:
Up to $17.00 per hour to start plus full company-sponsored benefits

Location:
North Suburbs - Buffalo Grove Area

Position Type:
Full-time | Direct-hire

Job Description:

Warehouse Customer Service
Logistics, Dispatch and Routing Clerk
Up to $17.00 per hour to start plus full company-sponsored benefits
North Suburbs - Buffalo Grove Area

As a Warehouse Customer Service Specialist, your job duties and responsibilities will include:

- Working at a desk located in the company's warehouse
- Arranging, scheduling and routing pickups / deliveries
- Utilizing the company's mapping system to monitor pickups and deliveries in process
- Identifying, troubleshooting and resolving delivery issues before they escalate
- Serving as a resource and primary point-of-contact for delivery drivers
- Corresponding with customers, vendors and internal company departments throughout the day to facilitate efficient operations
- Onboarding new trucking companies and delivery drivers by answering questions and providing information on company policies and procedures
- Updating customers and internal company personnel on shipments, ETAs and order status changes
- Creating, updating and maintaining detailed spreadsheets and logs
- Making recommendations for process and procedural improvements
- Maintaining a safe, clean and organized work environment
- Assisting with additional duties in the warehouse and in other departments as necessary

An ideal candidate profile will include the following experience:

- At least one year of warehouse operations, warehouse customer service and/or logistics experience

In addition to the following qualifications:

- Above-average communication skills
- Problem-solving and strategic-planning skills
- Independent-thinking and decision-making skills
- Organizational and follow-up skills
- Accuracy and attention-to-detail in your work
- Prioritization and time-management skills
- The ability to thrive in a fast-paced, collaborative environment
- Proficiency with Microsoft Word and Excel
- Proficiency with computers and computer applications -- The ability to learn new technologies quickly
- A High School Diploma, GED or equivalent

PLUSES... That may enable your resume to stand out:

+++ Dispatch / Routing / Transport experience

+++ Experience using routing software

+++ A geographical knowledge of Chicago and the surrounding suburbs

+++ An Associate's or Bachelor's Degree, especially in Supply Chain Management

Our client offers a diverse range of electric, lighting and energy solutions.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done in-person during office hours, before or after hours, by Skype or by phone if needed.

JG ID #19-1158 - Buffalo Grove, IL 60089

Relevant Skills, Experience, Industries:
Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc. Customer Service Skills Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc., Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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CANDIDATES PLEASE NOTE: At this time, no new resumes are being accepted for this job, although the position is still open. If you are interested in this position, please check back in 24 hours to see if its status has changed. Thank you!