Customer Service Representative

Up to $19.00 per hour to start with full company-sponsored benefits

Antioch Area

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service Representative
Up to $19.00 per hour to start with full company-sponsored benefits
Antioch, IL

As a Customer Service Representative, your job duties and responsibilities will include:

- Learning about the various standardized and customizable point of purchase displays that are manufactured by the company
- Providing prompt, courteous and informative service to customers
- Answering customer questions regarding the company's product options, prices and procedures
- Providing basic technical assistance and support to existing customers
- Taking and processing customer orders
- Tracking and expediting customer shipments
- Following-up with customers regarding backorders, partial shipments and order changes
- Troubleshooting and successfully resolving customer issues and problems
- Liaising with various internal company departments to ensure efficient and effective operations
- Performing additional administrative, clerical and customer service duties as necessary

An ideal candidate profile will include the following experience:

- At least two years of customer service experience

In addition to the following qualifications:

- Intermediate to advanced proficiency with Microsoft Word and Excel
- Above-average overall computer proficiency -- The ability to learn new technologies quickly
- Accurate data entry skills
- Advanced written and verbal communications skills
- Relationship-building and interpersonal skills
- Problem-solving and critical-thinking skills
- Organizational and follow-up skills
- An upbeat and energetic demeanor
- Professionalism and the desire to deliver excellent customer service

PLUSES... That may enable your resume to stand out:

+++ Customer Service experience from a manufacturing and/or distribution environment

+++ Customer Service experience from the POP, Display or Packaging industries

+++ Any Associate's or Bachelor's Degree

JobGiraffe's client is a successful manufacturer of specialty advertising displays.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done in-person during office hours, before or after hours, by Skype or by phone if needed.

JG ID #19-1176 - Antioch, IL 60002

Relevant Skills, Experience, Industries:
Customer Service Skills, Manufacturing, Processing, Refining


CANDIDATES PLEASE NOTE: At this time, no new resumes are being accepted for this job, although the position is still open. If you are interested in this position, please check back in 24 hours to see if its status has changed. Thank you!