Customer Service / Dispatcher

$20.00 per hour to start

North Suburbs of Chicago - Buffalo Grove, IL - Work From Home

Position Type:
Full-time | Temp

Job Description:

Customer Service / Dispatching
Customer Service Administrator and Dispatcher
Medical Device Industry

As Customer Service Administrator and Dispatcher, you will receive complete training and:

- Provide administrative customer support for the Field Service Team
- Receive and review work orders
- Communicate with customers and field service teams
- Arrange and coordinate work order requests
- Schedule routine maintenance appointments and emergency repairs
- Dispatch and route Technicians to jobsites
- Provide periodic status updates on open work orders
- Administer parts orders
- Maintain customer account information in Salesforce
- Facilitate customer billings
- Perform other duties as assigned

$20.00 per hour to start

An ideal candidate profile will include EITHER:

(A) At least one year of Administrative Office experience
(B) OR, a Bachelor's Degree


- Intermediate to advanced proficiency with Microsoft Word and Excel
- Accurate data entry skills
- Organizational skills and attention to detail


+++ SAP proficiency / experience
+++ Salesforce proficiency / experience
+++ An Associate's or Bachelor's Degree

North Suburbs of Chicago - Buffalo Grove, IL - Work From Home

JobGiraffe's client is a global manufacturer and distributor of scientific instruments and high-tech medical devices.

This is a contract assignment anticipated to last at least 3 -4 months

Partial benefits will be available from JobGiraffe throughout the duration of your contract assignment.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-1505 - Buffalo Grove, IL 60089

Relevant Skills, Experience, Industries:
Administrative Skills Customer Service Skills Administrative Skills, Manufacturing, Processing, Refining

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