Call Center - Customer Engagement Specialist

Salary:
Up to $40,000 base plus uncapped commissions, healthcare reimbursement, PTO and matching 401k

Location:
West Suburbs of Chicago - Carol Stream, IL

Position Type:
Full-time | Direct-hire

Job Description:

Call Center
Customer Engagement Specialist
Medical Device Technologies

As Customer Engagement Specialist, you will receive complete training and:

- Be the main point of contact for assigned customers/territories
- Act as a liaison between customers and their Outside Sales Representatives
- Answer questions and address inquiries
- Provide information on product usage, pricing and availability
- Identify and qualify cold leads
- Reach out to / follow-up on warm leads
- Introduce prospective clients (cold or warm) to the Company's medical device technologies
- Create sales quotes
- Take, enter and process orders
- Provide post-sales support for your accounts
- Address concerns and issues as they arise
- Provide additional support to the Outside Sales Team as requested

Up to $40,000 base plus uncapped commissions, healthcare reimbursement, PTO and matching 401k

An ideal candidate profile will include EITHER:

(A) An Associate's or Bachelor's Degree
(B) At least 1 year of Call Center, Account Management, Sales, Sales Support or similar

With:

- Proficiency with Microsoft Word, Excel and Outlook

Pluses:

+++ A Bachelor's Degree
+++ Experience with ANY CRM Software
+++ QuickBooks Software experience

West Suburbs of Chicago - Carol Stream, IL

JobGiraffe's client is a specialist in the Medical Device Industry.

Enhanced health safety policies, procedures and measures are in place at the facility.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-1530 - Carol Stream, IL 60188

Relevant Skills, Experience, Industries:
Customer Service Skills Sales Skills Customer Service Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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