Customer Service / Data Entry

Salary:
Up to $20.00 per hour plus full company-sponsored benefits

Location:
Northwest Suburbs of Chicago - Near O'Hare Airport - Schiller Park, IL

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service / Data Entry
Customer Service and Data Entry Representative

As Customer Service and Data Entry Representative, you will:

- Communicate with customers by phone and email
- Answer questions and address inquiries
- Provide information on product details, pricing, availability and lead times upon request
- Create price quotes
- Take, enter and process orders
- Create work orders for the Production Team
- Arrange and track shipments
- Use UPS and FedEx online shipping portals to administer shipments
- Monitor open orders
- Provide periodic order status updates to customers and internal teams
- Generate and distribute invoices
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned

Up to $20.00 per hour plus full company-sponsored benefits

An ideal candidate profile will include:

- At least 1 year of Customer Service experience
- Related Customer Service experience from a manufacturer and/or distributor

With:

- Communication and Phone skills
- Above-average Writing skills
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills

Pluses:

+++ Experience using any Enterprise Resource Planning (ERP) system
+++ An Associate's or Bachelor's Degree

Northwest Suburbs of Chicago - Near O'Hare Airport - Schiller Park, IL

JobGiraffe's client is a manufacturer of precision products for industry.

Enhanced health safety policies, protocols and measures are in place within the facility.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-1736 - Schiller Park, IL 60176

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining

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