Call Center - E-Commerce Customer Service

Up to $24.00 per hour to start plus excellent company-sponsored benefits

Near North Suburbs of Chicago - Skokie Area

Position Type:
Full-time | Direct-hire

Job Description:

Call Center
Customer Service
Customer Service Representative
E-Commerce Customer Service Team
(Start As Work From Home)

As Customer Service Representative, you will:

- Service and support major E-Commerce accounts
- Communicate with your accounts by phone and email
- Answer questions, address inquiries and provide support as needed
- Provide information on pricing, availability and lead times
- Enter and process price quotes
- Take, enter and process orders using and EDI system
- Use online customer portals to facilitate transactions
- Provide periodic status updates on open orders
- Troubleshoot issues as they arise
- Perform other duties as assigned

Up to $24.00 per hour to start plus excellent company-sponsored benefits

An ideal candidate profile will include:

- At least two years of Customer Service, Call Center, Product Support, Account Management or similar/related experience
- Related experience from a Company that manufactures and/or distributes products


+++ An Associate's or Bachelor's Degree in any discipline

Near North Suburbs of Chicago - Skokie Area

JobGiraffe's client is a well-known maker of electrical and lighting products for home and commercial use.

In this role, you will train and work from home until conditions are safe to return to the facility.

Our client offers many avenues for professional development and career advancement within the company.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-2068 - Skokie, IL 60077

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining

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