Customer Service / Metal Data Entry

Up to $25.00 per hour to start plus full company-sponsored benefits

Northwest Suburbs of Chicago - Des Plaines, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service and Metal Data Entry Representative

As Customer Service and Metal Data Entry Representative, you will receive training and:

- Join the Customer Service Department
- Coordinate with internal teams
- Monitor open orders
- Learn to prepare, enter and process orders
- Learn to fill out all supporting documentation
- Learn to administer changes, adjustments and cancellations to existing orders
- Learn to arrange and coordinate shipments
- Learn to administer shipping documentation
- Learn to perform document review and document control functions
- Provide overflow support for customer service calls
- Troubleshoot issues as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned

Up to $25.00 per hour to start plus full company-sponsored benefits

An ideal candidate profile will include:

- At least 1 years of Customer Service, Customer Support, Sales Support or similar/related experience
- Proficiency with Microsoft Word, Excel and Outlook
- Accurate data entry skills


+++ An Associate's or Bachelor's Degree
+++ Epicor proficiency
+++ Experience with Purchase Orders
+++ Experience with Shipping Documentation

JobGiraffe's client is a specialist in the metals fabrication industry.

Enhanced health safety policies, procedures and measures are in place at the office and facility.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-2123 - Des Plaines, IL 60018

Relevant Skills, Experience, Industries:
Administrative Skills Customer Service Skills Administrative Skills, Manufacturing, Processing, Refining

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