Office / Customer Service / Data Entry

Salary:
Up to $55,000 to start plus full company-sponsored benefits

Location:
Southwest Suburbs of Chicago - Bolingbrook, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service and Data Entry Specialist

Up to $55,000 to start plus full company-sponsored benefits

As Customer Service and Data Entry Specialist, your job duties and responsibilities will include:

- Receiving complete training
- Serving as a liaison between customers and internal teams
- Communicating with customers by phone and email
- Answering questions and addressing inquiries
- Providing information on product pricing, availability and lead times
- Entering and processing price quotes
- Receiving, entering and processing orders
- Maintaining customer account information in the Salesforce CRM
- Troubleshooting issues and complaints as they arise
- Escalating complex matters as necessary
- Providing cross-functional backup and overflow support as requested
- Performing other duties as assigned

An ideal candidate profile will include:

- At least 3 years of Customer Service, Customer Support, Sales Support, Administrative Operations Support or similar/related
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills
- A High School Diploma or Equivalent

Pluses:

+++ Salesforce CRM proficiency

Southwest Suburbs of Chicago - Bolingbrook, IL

JobGiraffe's client is a specialist in machine tool applications.

Enhanced health safety policies, protocols and measures are in place at the office and facility.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1028 - Bolingbrook, IL 60440

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining

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