Customer Service / SAP Order Entry

Salary:
Up to $65,000 to start plus great benefits

Location:
Near West Suburbs of Chicago - Melrose Park, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office Customer Service / Data Entry
Customer Service and Order Entry Representative

Up to $65,000 to start plus great benefits

As Customer Service and Order Entry Representative, you will:

- Receive complete training
- Join the Customer Service Team
- Communicate with customers by phone and email
- Answer questions and address inquires
- Provide information on product pricing, availability and lead times
- Take, enter and process orders in SAP
- Make updates to customer account information
- Arrange and schedule shipments
- Coordinate with internal teams
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 2 years of Customer Service, Customer Support or Call Center experience
- A High School Diploma or Equivalent

Pluses:

+++ An Associate's or Bachelor's Degree
+++ SAP Proficiency

Near West Suburbs of Chicago - Melrose Park, IL

JobGiraffe's cleint is a manufacturer of warehouse systems and technologies.

Enhanced health safety policies, procedures and measures are in place within the facility.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1070 - Melrose Park, IL 60160

Relevant Skills, Experience, Industries:
Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc. Customer Service Skills Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc., Manufacturing, Processing, Refining

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