Customer Service / Order Entry

Salary:
Up to $21.00 per hour plus full benefits

Location:
North Suburbs of Chicago - Vernon Hills, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Administrative / Operations
Customer Service and Order Entry Representative

As Customer Service and Order Entry Representative, you will:

- Receive complete training
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Provide information on product details, pricing, availability and lead times
- Process sample requests
- Distribute price quotes
- Take, enter and process orders
- Make updates to customer account information
- Arrange and track shipments
- Distribute customer billings
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Run routine and special reports
- Provide additional cross-functional support within the CS Department
- Perform other duties as assigned

Up to $21.00 per hour plus full benefits

An ideal candidate profile will include:

- At least 2 years of Customer Service, Customer Support or Call Center experience

With:

- Proficiency with Microsoft Word and Excel
- Accurate Data Entry / Order Entry skills
- A High School Diploma or Equivalent

North Suburbs of Chicago - Vernon Hills, IL

JobGiraffe's client is a maker of industrial products and components for industry.

Enhanced health safety policies, procedures and measures are in place.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1609 - Vernon Hills, IL 60061

Relevant Skills, Experience, Industries:
Customer Service Skills, Manufacturing, Processing, Refining

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