Office / Customer Service / Data Entry

Salary:
Up to $48,000 to start plus Medical Insurance and 401k

Location:
Chicago - Northside of Chicago - Bucktown / Logan Square Area

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service Representative

Up to $48,000 to start plus Medical Insurance and 401k

As Customer Service Representative, you will:

- Receive complete training
- Communicate with customers by phone and email
- Provide information on product details, pricing, availability and lead times
- Answer questions and address inquiries
- Make product suggestions upon request
- Create price quotes
- Take, enter and process orders
- Make updates to customer account information
- Arrange and track shipments
- Expedite 'rush' orders upon request
- Monitor open orders
- Provide periodic status updates to customers and internal teams
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of Customer Service, Customer Support, Account Management or similar/related experience
- Order Entry / Data Entry skills
- Proficiency with Microsoft Word and Excel
- A High School Diploma or Equivalent

Pluses:

+++ Experience in an industrial products environment

Chicago - Northside of Chicago - Bucktown / Logan Square Area

JobGiraffe's client is a fast-growing web-based supplier of Industrial Products.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1633 - Chicago, IL 60647

Relevant Skills, Experience, Industries:
Management Skills - People or Projects Customer Service Skills Management Skills - People or Projects, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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