Customer Service / Order Entry

Salary:
Up to $52,000 to start plus great company-sponsored benefits

Location:
West Suburbs of Chicago – Glendale Heights, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service and Order Entry Representative

Up to $52,000 to start plus great company-sponsored benefits

As Customer Service and Order Entry Representative, you will:

- Receive complete training
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Provide information on products, parts, prices and availability
- Learn to prepare price quotes
- Take, enter and process orders
- Arrange and track deliveries
- Monitor open orders
- Generate and distribute billings
- Troubleshoot and resolve issues as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 2 years of Customer Service, Customer Support or similar
- Related experience from a manufacturer or distributor of products
- A High School Diploma or Equivalent

Pluses:

+++ Mechanical aptitude
+++ The ability to read and interpret blueprints or technical drawings
+++ SAP-B1 experience
+++ An Associate's or Bachelor's Degree

West Suburbs of Chicago – Glendale Heights, IL

Our client designs, manufactures and delivers high-quality industrial products, systems and end-to-end solutions.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1677 - Glendale Heights, IL 60139