Customer Service / Data Entry

Salary:
Up to $50,000 to start plus full company-sponsored benefits

Location:
West Suburbs of Chicago - Itasca, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service Representative

Up to $50,000 to start plus full company-sponsored benefits

As Customer Service Representative, you will:

- Receive complete training
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Provide information on product details, pricing, availability and lead times
- Send out promotional products upon request
- Take, enter and process orders
- Make updates to customer account information in the CRM database
- Troubleshoot issues and complaints as they arise
- Escalate complex issues and complaints as necessary
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of Customer Service, Customer Support, Call Center, Account Management, Sales Support or similar/related
- Accurate Data Entry skills

Pluses:

+++ SAP proficiency
+++ Salesforce proficiency

JobGiraffe's client is a leading manufacturer of healthcare products.

Enhanced health safety policies, procedures and measures are in place at the company.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1704 - Itasca, IL 60143

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining