Collections Specialist

Salary:
Up to $21.50 per hour to start plus full benefits and annual bonus

Location:
West Suburbs of Chicago - Westmont, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Administrative / Operations
Collections Specialist

As Collections Specialist, you will:

- Receive complete training
- Learn to use GetPaid Collections Software
- Receive information on past-due accounts from GetPaid
- Reach out to customers with past due and/or delinquent accounts by phone and email
- Take inbound calls and emails from customers looking to bring their accounts current
- Answer questions and address inquiries as they arise
- Help customers pay-off past due balances
- Take, enter and process payments
- Provide supporting documentation upon request
- Reconcile accounts post payment
- Make updates to spreadsheets and customer account information
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Run routine and special reports
- Conduct routine and special analysis
- Perform other duties as assigned

Up to $21.50 per hour to start plus full benefits and annual bonus

An ideal candidate profile will include:

- At least 1 year of Collections (B2B) experience
- Proficiency with Microsoft Excel

Pluses:

+++ GetPaid Software proficiency
+++ Experience with ANY Collections Software
+++ 10-key proficiency

JobGiraffe's client is a universally recognized leader in the giftware and collectibles marketplace.

West Suburbs of Chicago - Westmont, IL

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1553 - Westmont, IL 60559