Customer Service / Sales Operations Coordinator (40% WFH)
Salary: Up to $50,000 to start plus full benefits
Location: West Suburbs of Chicago - St. Charles, IL
Position Type: Full-time | Direct-hire
Office / Customer Service / Sales Support
Customer Service and Sales Operations Coordinator
2 WFH days per week once training is complete
As Customer Service and Sales Operations Coordinator, you will:
- Receive complete training
- Prospect, identify and qualify new leads
- Reach out by phone and email
- Provide information on product details, pricing, availability and lead times
- Answer questions and address inquiries
- Perform document review, document control and document processing functions
- Learn to generate price quotes
- Take, enter and process orders
- Monitor open orders
- Provide post-sale support
- Serve as an ongoing resource for your accounts
- Learn to provide basic technical support
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned
Up to $50,000 to start plus full benefits
An ideal candidate profile will include EITHER:
(A) At least 1 year of Sales, Business Development or Account Management experience
(B) A Bachelor's Degree
- Business Development, Customer Service and Administrative skills
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills
- A High School Diploma or Equivalent
West Suburbs of Chicago - St. Charles, IL
JobGiraffe's client is a manufacturer and distributor or products for manufacturers and engineers.
Please submit your resume by using the Apply Now feature.
All resumes submitted will be reviewed based on the candidate profile listed above.
Candidates with the most relevant background will be selected first and asked to participate in a screening.
Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.
JG ID #22-1806 - St. Charles, IL 60174
Relevant Skills, Experience, Industries:
Customer Service Skills Sales Skills Customer Service Skills, Manufacturing, Processing, Refining