Account Manager / HVAC Operations Analyst

Up to $70,000 to start with quarterly bonuses and full company-sponsored benefits

Northwest Suburbs of Chicago - Des Plaines, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Administrative / Operations
Account Manager and HVAC Operations Analyst

Up to $70,000 to start with quarterly bonuses (up to 20% of base salary) and full company-sponsored benefits

As Account Manager and HVAC Operations Analyst, you will:

- Receive complete training
- Learn to manage relationships with key strategic accounts in the HVAC Industry
- Learn to administer the NetSuite CRM
- Monitor, track and analyze open orders and inventory supply levels
- Ensure there are adequate inventory stock levels to meet customer demand
- Learn to develop strategic action plans for each account
- Run routine and special reports for your accounts
- Track and analyze key performance indicators (KPI's)
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Provide information on product pricing, availability and lead times
- Generate price quotes
- Take, enter and process orders
- Make additional product suggestions as appropriate
- Collaborate with internal teams
- Expedite rush orders upon request
- Update customer account information in the CRM
- Participate in team meetings
- Perform other duties as assigned

An ideal candidate profile will include:

- HVAC Industry experience
- At least 2 year of Account Management, Business Development and/or Sales


- Proficiency with Microsoft Word, Excel and Outlook
- Accurate Data Entry skills
- Proficiency with ANY CRM Software
- A High School Diploma or Equivalent


+++ An Associate's or Bachelor's Degree
+++ NetSuite proficiency

Northwest Suburbs of Chicago - Des Plaines, IL

JobGiraffe's client is a growing supplier of environmental products for industry.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1815 - Des Plaines, IL 60018

Relevant Skills, Experience, Industries:
Customer Service Skills Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc. Customer Service Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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