Account Manager / Operations Analyst

Salary:
Up to $70,000 to start with quarterly bonuses and full company-sponsored benefits

Location:
Northwest Suburbs of Chicago - Des Plaines, IL

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service / Account Management / Operations Analysis
Account Manager and Operations Analyst

Up to $70,000 to start with quarterly bonuses (earn up to an additional 20%) and full company-sponsored benefits

As Account Manager and Operations Analyst, you will:

- Receive complete training
- Be assigned a group of existing accounts
- Communicate by phone and email
- Answer questions and address inquiries
- Provide information on product details, pricing, availability and lead times
- Create price quotes
- Take, enter and process orders
- Learn to administer the inventory database
- Make updates to customer account information
- Learn to perform a combination of inventory control, inventory planning and inventory analysis
- Monitor and track open orders
- Monitor and analyze inventory stock levels
- Expedite 'rush orders' upon request
- Track key performance indicators
- Run routine and special reports
- Conduct routine and special analysis
- Participate in weekly meetings
- Handle special projects
- Provide additional assistance and support to the Outside Sales Team
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 2 years of Customer Service, Account Management, Sales or Business Development

With:

- Strategy, Planning and Analysis skills
- Experience with Key Performance Indicators
- Intermediate to advanced Microsoft Excel skills
- Accurate Data Entry skills
- A High School Diploma or Equivalent

Pluses:

+++ An Associate's or Bachelor's Degree
+++ Experience with clients in the Medical / Healthcare Industry

Northwest Suburbs of Chicago - Des Plaines, IL

JobGiraffe's client is a growing supplier of environmental products for industry.

Northwest Suburbs of Chicago - Elk Grove Village, IL

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1816 - Des Plaines, IL 60018

Relevant Skills, Experience, Industries:
Customer Service Skills Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc. Customer Service Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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