Logistics Coordinator / Customer Support

Salary:
Up to $55,000 to start plus full benefits

Location:
Northwest Suburbs of Chicago - Elk Grove Village, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Administrative / Operations
Logistics Coordinator and Customer Support Specialist

Up to $55,000 to start plus full benefits

As Logistics Coordinator and Customer Support Specialist, you will:

- Receive complete training
- Learn to support operations for a specialist in global logistics
- Communicate with customers and overseas offices by phone and email
- Arrange, schedule and track customer shipments
- Coordinate deliveries and notate special customer requirements
- Facilitate customs clearance processes
- Answer questions and address inquiries
- Make updates to customer account information
- Monitor delivery routes
- Provide customers with periodic status updates on shipments in route
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Run routine and special reports
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 2 years of Logistics experience

With:

- Customer Service and Administrative skills
- Proficiency with Microsoft Word, Excel and PowerPoint
- Accurate Data Entry skills
- A High School Diploma or Equivalent

Pluses:

+++ International Logistics experience

Northwest Suburbs of Chicago - Elk Grove Village, IL

JobGiraffe's client is a full-service provider of international third-party logistics.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1843 - Elk Grove Village, IL 60007

Relevant Skills, Experience, Industries:
Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc. Sales Skills Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc., Supply Chain, Logistics, Transportation, Agriculture, Natural Resources, Utilities, Waste, Recycling

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