Call Center / Customer Service / Data Entry

Salary:
$17.00 per hour to start plus full benefits

Location:
Southwest Suburbs of Chicago - Burr Ridge, IL

Position Type:
Full-time | Temp-to-hire

Job Description:

Call Center / Customer Service / Data Entry
Customer Service and Data Entry Representative

As Customer Service and Data Entry Representative, you will:

- Receive complete training
- Communicate with customers by phone and email
- Answer customer questions and address inquiries
- Monitor the Customer Service email inbox
- Review and distribute emails, faxes and other correspondence
- Learn to research and identify correct replacement parts
- Generate price quotes
- Take, enter and process orders
- Setup new customer accounts as needed
- Maintain data in existing customer accounts
- Add customer account notes as appropriate
- Troubleshoot issues and complaints as they arise
- Administer product returns
- Perform other duties as assigned

Start ASAP - $17.00 per hour

An ideal candidate profile will include:

- At least 2 years of Call Center, Customer Service, Customer Support or similar/related experience
- Proficiency with Microsoft Word, Excel and Outlook
- Accurate data entry skills

Pluses:

+++ Fluency in Spanish [read, write, speak]
+++ An Associate's or Bachelor's Degree
+++ Related industry experience

JobGiraffe's client is a provider quality medical equipment and replacement parts to the healthcare industry.

Southwest Suburbs of Chicago - Burr Ridge, IL

Enhanced health safety policies, procedures and measures are in place within the office.

This is a contact assignment with a STRONG POSSIBILITY of converting to a full time, direct-hire job in approximately 3 months.

Partial benefits will be available from JobGiraffe throughout the duration of your contract assignment.

If hired on directly, you will receive a benefits package that includes Medical, Dental, Vision, PTO, a 401(k), Life and Disability Insurance.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1847 - Burr Ridge, IL 60527

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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