Call Center - International Customer Service and Logistics Coordinator

Salary:
Up to $26.00 per hour to start plus excellent company-sponsored benefits

Location:
Near North Suburbs of Chicago - Skokie Area

Position Type:
Full-time | Direct-hire

Job Description:

Call Center / Customer Service / Order Entry
International Customer Service and Logistics Coordinator

Up to $26.00 per hour to start plus excellent company-sponsored benefits

As International Customer Service and Logistics Coordinator, you will:

- Join the International Customer Service Department
- Receive complete training
- Communicate with customers by phone and email
- Provide information on product details, pricing, availability and lead times
- Create price quotes
- Take, enter and process orders
- Arrange shipments with 3rd party-freight forwarding providers
- Fill out all required shipping documentation
- Make updates to customer account information
- Monitor and track the status of open orders and shipments
- Collaborate with internal teams
- Troubleshoot issues and complaints as they arise
- Distribute customer billings
- Perform other duties as assigned

Up to $26.00 per hour to start plus excellent company-sponsored benefits

An ideal candidate profile will include:

- At least 2 years of B2B Customer Service experience from a manufacturing and/or distribution environment
- Familiarity with International Logistics, 3rd-party logistics companies and shipping documentation

With:

- Order Entry experience
- Accurate Data Entry skills
- A High School Diploma or Equivalent

Near North Suburbs of Chicago - Skokie, IL

JobGiraffe's client is a manufacturer and distributor of product for home and industry.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1911 - Skokie, IL 60077

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining

Back Apply