Call Center / Customer Service / Order Entry

Up to $45,000 to start plus bonus and great benefits

West Suburbs of Chicago - Downers Grove Area

Position Type:
Full-time | Direct-hire

Job Description:

Call Center / Customer Service / Order Entry
Call Center Customer Service Representative

Up to $45,000 to start plus bonus and great benefits

As Call Center Customer Service Representative, you will:

- Receive complete training
- Support national 'big box' retail accounts as well as smaller retailers
- Communicate with accounts by phone and email
- Learn to assist accounts with the order placement process
- Provide information on product details, pricing, availability and lead times
- Answer questions and address inquiries
- Make product suggestions upon request and help customers identify the best 'mix' of products to stock
- Create price quotes
- Learn to enter and process orders in the SAP database
- Make updates to customer account information
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 2 years of Customer Service, Customer Support and/or Call Center experience


- Communication and phone skills
- Accurate Data Entry skills
- A High School Diploma or Equivalent


+++ SAP proficiency
+++ EDI proficiency

JobGiraffe's client is a universally recognized leader in the giftware and collectibles marketplace.

West Suburbs of Chicago - Westmont, IL

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-1917 - Westmont, IL 60559

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Manufacturing, Processing, Refining

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