Help Desk / IT Technical Support

Salary:
Up to $80,000 to start plus full benefits

Location:
North Suburbs of Chicago - Libertyville, IL

Position Type:
Full-time | Direct-hire

Job Description:

Information Technology / Help Desk / Technical Support
Help Desk and IT Technical Support Specialist

Up to $80,000 to start plus full benefits

As Help Desk and IT Technical Support Specialist, you will:

- Receive complete training
- Provide support to end-users
- Manage the help desk ticketing system
- Troubleshoot end user questions, issues and complaints as they arise
- Update, maintain and patch applications and network operating systems
- Configure hardware, software and peripherals
- Provide end user trainings
- Onboard and offboard end users
- Monitor for viruses and suspicious activity
- Administer and support phone systems
- Contribute to strategic planning and continuous improvement efforts
- Handle special projects
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of IT experience
- An Associate's or Bachelor's Degree
- Knowledge of VMware

Pluses:

+++ CompTIA Network+ Certification

JobGiraffe's client is a manufacturer of textiles for commercial and consumer markets.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #22-2103 - Libertyville, IL 60048

Relevant Skills, Experience, Industries:
Administrative Skills Information Technology - Computer Hardware & Software Administrative Skills, Manufacturing, Processing, Refining

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