Call Center / Customer Service / Inside Sales

$60,000 base plus bonuses and full benefits

Aurora, IL

Position Type:
Full-time | Direct-hire

Job Description:

Call Center / Customer Service / Inside Sales
Customer Service and Inside Sales Representative

$60,000 base plus bonuses and full benefits

As Customer Service and Inside Sales Representative, your job duties and responsibilities will include:

- Receiving complete training
- Taking inbound phone calls
- Walking customers through the ordering process
- Answering questions and address inquiries
- Providing information on product pricing, availability and lead times
- Making product suggestions as requested
- Generating pricing proposals
- Taking, entering and processing orders
- Arranging, scheduling and tracking order shipments
- Monitoring open orders
- Troubleshooting and resolving issues as they arise
- Performing other duties as assigned

An ideal candidate profile will include:

- A Bachelor's Degree


- Intermediate to advanced Microsoft Word, Excel, PowerPoint and Outlook skills
- Above-average basic math skills
- Experience with any ERP (Enterprise Resource Planning) and/or CRM (Customer Relationship Management) software


+++ At least six months of Sales, Business Development or Account Management experience
+++ Prior experience from the construction or building materials industry
+++ Microsoft Office 365 experience
+++ Blueprint reading experience
+++ Proficiency with SAGE CRM software

JobGiraffe's client is a growing supplier of pre-fabricated materials for the construction industry.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #23-1096 - Aurora, IL 60502

Relevant Skills, Experience, Industries:
Customer Service Skills Sales Skills Customer Service Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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