Entry-Level Call Center (Bilingual Spanish)

Salary:
$15.00 per hour to start plus full benefits, incentive opportunities, regular OT paid at time-and-a-half

Location:
Northwest Suburbs of Chicago - Schaumburg, IL

Position Type:
Full-time | Direct-hire

Job Description:

Call Center / Customer Service / Data Entry
Entry-Level Call Center Representative (Bilingual Spanish)

$15.00 per hour to start plus full benefits, incentive opportunities, regular OT paid at time-and-a-half

As Entry-Level Call Center Representative, you will:

- Receive complete training
- Communicate with customers by phone and email in English and Spanish
- Answer questions and address inquiries
- Learn to explain the Company's products and service options
- Also, communicate with vendors/suppliers
- Take, enter and process payments
- Make updates to customer account information
- Troubleshoot customer issues and complaints as they arise
- Escalate complex issues as necessary
- Perform other duties as assigned

An ideal candidate profile will include:

- Fluency in Spanish
- A High School Diploma or Equivalent

With:

- Customer Service, Clerical and Administrative skills
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills

Pluses:

+++ ANY Automotive Industry or Automotive Dealership experience
+++ ANY Banking or Financial Services experience

Northwest Suburbs of Chicago - Schaumburg, IL

JobGiraffe's client is a specialist in Automotive Financing.

Enhanced health safety policies, procedures and measures are in place.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #23-1116 - Schaumburg, IL 60173

Relevant Skills, Experience, Industries:
Customer Service Skills Language/Translation Skills Customer Service Skills, Financial, Banking, Insurance, Real Estate, Investment, Related Services