Customer Service / Order Entry (Distribution)

Salary:
$23.00 per hour to start plus medical, dental and PTO

Location:
West Suburbs of Chicago - Elk Grove Village, IL

Position Type:
Full-time | Direct-hire

Job Description:

Office / Customer Service / Data Entry
Customer Service and Order Entry Representative (Distribution)

$23.00 per hour to start plus medical, dental and PTO

As Customer Service and Order Entry Representative, you will:

- Join a distributor of food service products
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Provide information on product details, pricing, availability and lead times
- Enter and process price quotes and sample requests
- Take, enter and process orders
- Make updates to lists, spreadsheets and customer account information
- Monitor open orders and product availability
- Coordinate with the Shipping Department
- Enter, process and distribute customer invoices
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Provide additional data entry support
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of Customer Service, Customer Support, Call Center or similar experience

With:

- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills
- A High School Diploma or Equivalent

Northwest Suburbs of Chicago - Elk Grove Village

JobGiraffe's client is a provider of retail and foodservice products.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #23-1224 - Elk Grove Village, IL 60007

Relevant Skills, Experience, Industries:
Administrative Skills Customer Service Skills Administrative Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange