Call Center / Customer Service / Data Entry (Parts) (Bilingual Spanish)

Salary:
$19.00 per hour to start

Location:
Burr Ridge, IL 60527
Southwest Suburbs of Chicago

Position Type:
Full-time | Temp-to-hire

Job Description:

Call Center / Customer Service / Data Entry
Customer Service and Data Entry Representative (Replacement Parts) (Bilingual Spanish)

$19.00 per hour to start plus full benefits

As Customer Service and Data Entry Representative, you will:

- Receive complete training
- Communicate with customers by phone and email
- Answer customer questions and address inquiries
- Monitor the Customer Service email inbox
- Review and distribute emails, faxes and other correspondence
- Learn to research and identify correct replacement parts
- Generate price quotes
- Take, enter and process orders
- Setup new customer accounts as needed
- Maintain data in existing customer accounts
- Add customer account notes as appropriate
- Troubleshoot issues and complaints as they arise
- Administer product returns
- Perform other duties as assigned

An ideal candidate profile will include:

- Fluency in Spanish [read, write, speak]

With:

- At least 2 years of Call Center, Customer Service, Customer Support or similar/related experience
- Experience with Parts Orders
- Experience taking parts orders over the phone
- Experience conducting parts lookups
- Experience creating price quotes

And:

- Proficiency with Microsoft Word, Excel and Outlook
- Accurate data entry skills

Pluses:

+++ An Associate's or Bachelor's Degree
+++ Related industry experience

JobGiraffe's client is a provider quality medical equipment and replacement parts to the healthcare industry.

Southwest Suburbs of Chicago - Burr Ridge, IL

This is a contact assignment with a STRONG POSSIBILITY of converting to a full time, direct-hire job in approximately 3 months.

Partial benefits will be available from JobGiraffe throughout the duration of your contract assignment.

If hired on directly, you will receive a benefits package that includes Medical, Dental, Vision, PTO, a 401(k), Life and Disability Insurance.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial phone screenings can be conducted from 7AM to 7PM Monday through Friday and Saturdays from 9AM to 12PM.

JG ID #23-1542 - Burr Ridge, IL 60527

Job Benefits:
Medical Insurance and PTO

Relevant Skills, Experience, Industries:
General Office Skills Customer Service Skills General Office Skills, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange