Office / Administrative / Customer Service (Entry-Level) (With Training)

$15.00 per hour to start with 5k Retention Bonus after 6-months

Lake Zurich, IL 60047
Northwest Suburbs of Chicago

Position Type:
Full-time | Direct-hire

Job Description:

Office / Administrative / Customer Service
Office Assistant (Entry-Level) (With Training)

$15.00 per hour to start plus great company-sponsored benefits and tons of room for growth!

As Office Assistant, you will:

- Join a specialist in the Insurance Industry
- Receive complete training
- Learn the services of the firm
- Be trained to use the database
- Learn to review and code documentation and transactions
- Enter transactions into the database
- Learn to update insurance policy information
- Learn to manage the policy renewal process
- Provide additional administrative support to the team as requested

Once trained, you will have the opportunity to advance into Customer Service and:

- Communicate with clients by phone and email
- Answer questions and address inquiries
- Assist with onboarding for new clients
- Support the policy administration process
- Walk customers through the policy renewal process
- Troubleshoot and resolve issues as they arise
- Deliver an outstanding customer experience

An ideal candidate profile will include:

- At least 6 months of Customer Service experience in any environment [retail, hospitality, food service, office, etc.]


- Proficiency with Microsoft Word and Excel
- Fast and accurate data entry skills
- Basic math skills


+++ An interest in learning about the insurance industry
+++ At least one year of experience in an office environment
+++ An Associate's or Bachelor's Degree

Northwest Suburbs of Chicago - Lake Zurich, IL

JobGiraffe's client is a local provider of specialized insurance services.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial phone screenings can be conducted from 7AM to 7PM Monday through Friday and Saturdays from 9AM to 12PM.

JG ID #24-1132 - Lake Zurich, IL 60047

Job Benefits:
Medical, Dental, Vision, Long and Short-Term Disability Insurance, 401(k), Child Care benefit and Vacation

Relevant Skills, Experience, Industries:
Customer Service Skills General Office Skills Customer Service Skills, Financial, Banking, Insurance, Real Estate, Investment, Related Services

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