Customer Service / Data Entry

Salary:
$17.00 per hour to start

Location:
Mokena, Illinois 60448
South Suburbs of Chicago

Position Type:
Full-time | Temp-to-hire

Job Description:

Customer Service / Data Entry / Order Processing
Customer Service and Data Entry Representative

$17.00 per hour to start Medical and Dental Insurance in addition to PTO

As Customer Service and Data Entry Representative, you will:

- Join a wholesaler of kitchen and bath furnishings
- Receive industry-specific training
- Learn to support customer service operations in the showroom
- Build relationships with dealers, contactors and designers
- Communicate by phone, email and through in-person consultation
- Answer questions and address inquiries
- Learn to conduct product lookups and research
- Provide information on product details, pricing, availability and lead times
- Make product suggestions upon request
- Learn to interpret and evaluate kitchen and bath layouts
- Create price quotes
- Take, enter and process orders and payments
- Make updates to customer account information
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary
- Learn to authorize and administer product returns
- Ensure the showroom remains neat and orderly
- Handle special projects
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of Customer Service experience
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry / Order Entry skills

Pluses:

+++ The ability to read and interpret blueprints and construction drawings
+++ Showroom experience
+++ Related experience with Kitchen and Bath products

South / Southwest Suburbs of Chicago - Mokena, IL

JobGiraffe's client is a wholesaler of kitchen and bath furnishings.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial phone screenings can be conducted from 7AM to 7PM Monday through Friday and Saturdays from 9AM to 12PM.

JG ID #24-1559 - Mokena, IL 60448

Job Benefits:
Medical and Dental Insurance plus PTO

Relevant Skills, Experience, Industries:
Language/Translation Skills Customer Service Skills Language/Translation Skills, Construction: Buildings, Structures, Infrastructure, Land