Customer Service - Machinery Parts Coordinator (w/ Blueprint Reading) (w/ CAD or SolidWorks)

Salary:
up to $35.00 per hour

Location:
Addison, IL 60101
Headquartered in West Suburbs of Chicago

Position Type:
Full-time | Direct-hire

Job Description:

Manufacturing / Machinery / Customer Service
Customer Service - Machinery Parts Coordinator (w/ Blueprint Reading) (w/ CAD or SolidWorks)

up to $35.00 per hour plus full benefits and bonus

JobGiraffe's client is a specialist in machine tool technologies.

As Machinery Parts Coordinator, you will:

- Learn to support customers with their requests for spare parts
- Obtain and review customer spare parts requests
- Utilize blueprints and schematics to identify specific parts
- Provide customers with spare parts descriptions and pricing
- Answer questions and address inquiries
- Enter and process quotations for spare parts
- Coordinate with manufacturing teams
- Monitor inventory supply levels to ensure parts availability
- Enter and process customer orders
- Order parts as necessary
- Use basic hand tools to take simple parts off existing in stock machines to send to customers
- Make updates to lists, spreadsheets and customer account information
- Troubleshoot issues and complaints as they arise
- Perform other duties as assigned

An ideal candidate profile will include:

- Customer Service experience from a machinery and/or industrial company
- Schematics and/or Blueprint Reading experience
- The ability to use hand tools
- Mechanical knowledge
- Proficiency with Microsoft Word and Excel

Pluses:

+++ CAD and/or SolidWorks proficiency
+++ Engineering experience and/or an Engineering Degree
+++ Knowledge of PLC

West Suburbs of Chicago - Addison, IL

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

JG ID #25-1124 - Addison, IL 60101

Job Benefits:
Medical and Dental Insurance, 401(k), profit sharing and PTO, employee and dependent coverage offered

Relevant Skills, Experience, Industries:
Drafting/Blueprints/CAD Customer Service Skills Drafting/Blueprints/CAD, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange