Customer Service and Sales Support Specialist

Salary:
Up to $18.00 per hour to start plus great company-sponsored benefits

Location:
Kansas City Area - Lenexa, KS

Position Type:
Full-time | Temp-to-hire

Job Description:

Customer Service / Sales Support
Customer Service and Sales Support Specialist

As Customer Service and Sales Support Specialist you will:

- Receive 'pending' order specs from the Sales Department
- Communicate with potential product suppliers by phone and email
- Initiate RFQ's to qualified suppliers
- Evaluate supplier RFQ's
- Analyze detailed price quotes
- Review product lead times
- Identify any items requiring clarification
- Present finished RFQ evaluations to the prospective customer for authorization
- Initiate authorized orders in the system
- Collaborate with internal teams to facilitate this process
- Answer questions regarding pending and open orders
- Expedite rush orders as requested
- Maintain customer account information in the database
- Perform inventory control functions
- Monitor low stock alerts
- Collaborate with Operations regarding Quality Control
- Uphold established quality standards
- Travel to customer and supplier locations as necessary
- Perform other duties as assigned

With:

- At least 1 year of Customer Service, Sales Support, Account Management, Inside Sales or similar / related / relevant experience
- An Associate's or Bachelor's Degree
- Intermediate to advanced proficiency with Microsoft Word, Excel and Outlook
- The ability to lift up to 45 lbs of product when traveling to customers
- The willingness and ability to travel (at company expense) no more than 25% of the month

With:

- Effective communication skills
- Relationship management skills
- Negotiation skills
- Administrative skills
- Strategic planning skills
- Analysis skills
- Problem solving skills

Pluses:

+++ Related experience with Industrial Products
+++ Sales support experience
+++ Vendor management experience
+++ Customer service experience
+++ Purchasing experience

Up to $18.00 per hour to start plus great company-sponsored benefits

Kansas City Area - Lenexa, KS

JobGiraffe's client is a provider of specialty industrial components and parts for the automotive industry.

Enhanced health safety policies, protocols and measures are in place within the office.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #20-1573 - Lenexa, KS 66219

Relevant Skills, Experience, Industries:
Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc. Customer Service Skills Supply Chain 1 - Purchasing, Materials Mgmt, Product Design, Production Planning, QA, Inventory, etc., Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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