Customer Service / Data Entry

Salary:
Up to $17.00 per hour

Location:
Bolingbrook Area - Lemont, IL

Position Type:
Full-time | Temp

Job Description:

Customer Service / Data Entry
Customer Service and Data Entry Specialist

As Customer Service and Data Entry Specialist you will receive training and learn to:

- Answer the main phone lines
- Respond to customer inquiries and questions
- Transfer calls as appropriate
- Take and process new customer orders
- Administer changes, adjustments and corrections to existing customer orders
- Arrange and track shipments
- Expedite 'rush' orders as necessary
- Scale shipments (calculating shipment weights and volumes)
- Resolve customer issues as they arise
- Update customer account information in the company database
- Maintain manual and electronic file systems
- Develop positive and productive relationships with customers to drive satisfaction
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of Customer Service, Call Center or similar/related experience
- Very accurate data entry skills
- Excellent attention to detail

With:

- Proficiency with Microsoft Excel
- Above average computational math skills
- Comfort with numbers, data and spreadsheets
- Communication and phone skills
- Organizational and follow up skills

Pluses:

+++ Logistics experience, especially with hazardous materials
+++ Fluency in Spanish (read, write, speak)
+++ Proficiency with Microsoft Office 365, SharePoint, OneNote and/or OneDrive
+++ Experience using any Enterprise Resource Planning [ERP] system, especially Microsoft Ax
+++ Any Associate's or Bachelor's Degree

$17.00 per hour to start

JobGiraffe client is a manufacturer of chemicals for the automotive industry.

Enhanced health safety policies
Bolingbrook Area - Lemont, IL

This is a long-term contract assignment of indefinite length with the potential to convert to a 'direct-hire' position at the company thereafter.

If converted to 'direct-hire,' you will receive a salary review in addition to full benefits that include health, dental and life insurance, a 401K, in addition to PTO.

Partial benefits will be available from JobGiraffe throughout the duration of your contract assignment.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done in-person during office hours, before or after hours, by Skype, FaceTime or by phone if needed.

JG ID #21-1049 - Lemont, IL 60439

Relevant Skills, Experience, Industries:
Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc. Customer Service Skills Supply Chain 2 - Logistics, Transportation, Dispatch, Warehouse, Freight, Import, Export, Customs, etc., Manufacturing, Processing, Refining

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