Customer Service / Sales Support

Salary:
Up to $48,000 to start plus Medical Insurance and 401k

Location:
Chicago - Northside of Chicago - Bucktown / Logan Square Area

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service / Sales Support
Customer Service and Sales Support Specialist

As Customer Service and Sales Support Specialist, you will receive training and:

- Communicate with customers by phone and email
- Provide information on product details, pricing and lead times
- Answer questions and address inquiries
- Make product suggestions upon request
- Create price quotes
- Take, enter and process orders
- Update customer account information in the database
- Arrange and track shipments
- Expedite 'rush' orders upon request
- Troubleshoot issues and complaints as they arise
- Escalate complex issues as necessary

Up to $48,000 to start plus Medical Insurance and 401k

An ideal candidate profile will include:

- At least 1 year of Customer Service, Customer Support, Account Services or similar/related experience
- Order Entry / Data Entry skills
- Proficiency with Microsoft Word and Excel

Pluses:

+++ Experience in an industrial products environment

Chicago - Northside of Chicago - Bucktown / Logan Square Area

JobGiraffe's client is a fast-growing web-based supplier of Industrial Products.

Enhanced health safety policies, protocols and measures are in place at the warehouse.

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial screenings can be done by phone, FaceTime or Skype from 7AM to 7PM Mondays through Saturdays.

JG ID #21-1516 - Chicago, IL 60647

Relevant Skills, Experience, Industries:
Management Skills - People or Projects Customer Service Skills Management Skills - People or Projects, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange

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