Customer Service / Data Entry / Dispatcher

Salary:
Up to $52,000 to start plus full benefits, paid OT and Annual Bonus

Location:
Southwest Suburbs of Chicago - Romeoville, IL

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service / Data Entry / Dispatching
Service Coordinator and Dispatcher (Will Train)

Up to $52,000 to start plus full benefits, paid OT and Annual Bonus

As Service Coordinator and Dispatcher, you will:

- Receive complete training
- Join the Service Department
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Schedule appointments for routine service and emergency repairs
- Create work orders and price quotes
- Make updates to customer account information
- Dispatch Technicians to jobsites
- Create and submit purchase orders for required materials
- Perform inventory control functions
- Make updates to lists and spreadsheets
- Collaborate with the Accounting Department for customer billing purposes
- Handle special projects
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 2 years of Customer Service, Customer Support or Dispatching experience
- Related experience from a Service-based environment

With:

- Proficiency with ANY TYPE of CRM
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills
- A High School Diploma or Equivalent

Pluses:

+++ An Associate's or Bachelor's Degree
+++ Dispatching / Dispatcher and/or Service Coordination experience

Southwest Suburbs of Chicago - Romeoville, IL

JobGiraffe's client is a supplier for the pool and spa industry.

JG ID #23-1259 - Romeoville, IL 60446

Relevant Skills, Experience, Industries:
Administrative Skills Customer Service Skills Administrative Skills, Services: Professional, Business, Scientific, Technical, Industrial, Commercial