Customer Service / Data Entry / Dispatcher
Salary: Up to $52,000 to start plus full benefits, paid OT and Annual Bonus
Location: Southwest Suburbs of Chicago - Romeoville, IL
Position Type: Full-time | Direct-hire
Job Description:
Customer Service / Data Entry / Dispatching
Service Coordinator and Dispatcher (Will Train)
Up to $52,000 to start plus full benefits, paid OT and Annual Bonus
As Service Coordinator and Dispatcher, you will:
- Receive complete training
- Join the Service Department
- Communicate with customers by phone and email
- Answer questions and address inquiries
- Schedule appointments for routine service and emergency repairs
- Create work orders and price quotes
- Make updates to customer account information
- Dispatch Technicians to jobsites
- Create and submit purchase orders for required materials
- Perform inventory control functions
- Make updates to lists and spreadsheets
- Collaborate with the Accounting Department for customer billing purposes
- Handle special projects
- Perform other duties as assigned
An ideal candidate profile will include:
- At least 2 years of Customer Service, Customer Support or Dispatching experience
- Related experience from a Service-based environment
With:
- Proficiency with ANY TYPE of CRM
- Proficiency with Microsoft Word and Excel
- Accurate Data Entry skills
- A High School Diploma or Equivalent
Pluses:
+++ An Associate's or Bachelor's Degree
+++ Dispatching / Dispatcher and/or Service Coordination experience
Southwest Suburbs of Chicago - Romeoville, IL
JobGiraffe's client is a supplier for the pool and spa industry.
JG ID #23-1259 - Romeoville, IL 60446
Relevant Skills, Experience, Industries:
Administrative Skills
Customer Service Skills Administrative Skills,
Services: Professional, Business, Scientific, Technical, Industrial, Commercial
Recent Grads and Entry Level/Will Train
Management Skills - People or Projects
Marketing/Advertising/Public Relations Skills
Travel/Meeting and Event Planning
Healthcare-Medical/Medical Claims/Billing
Human Resources/Benefits Administration/Payroll/Training/Recruiting/Staffing
Information Technology - Computer Hardware & Software
Real Estate/Property Management