HVAC Customer Service and Inside Sales Representative

Salary:
Up to $70,000 to start with performance bonuses, full benefits and flexible scheduling

Location:
Chicago, IL 60630
Far Northwest Side - Jefferson Park Neighborhood

Position Type:
Full-time | Direct-hire

Job Description:

Customer Service / Account Management / Inside Sales
HVAC Customer Service and Inside Sales Representative

In this role, you will join a supplier of heating, air conditioning, refrigeration, ventilation, electrical and industrial process controls and accessory products.

As HVAC Customer Service and Inside Sales Representative, you will:

- Communicate with customers by phone and email
- Additionally, assist walk in customers
- Help customers with product selection processes
- Respond to questions and inquiries
- Generate sales quotes, processing orders and updating customer account information
- Provide post sale support to existing customers
- Address complaints and troubleshooting problems as they arise
- Handle special projects
- Perform other duties as assigned

An ideal candidate profile will include:

- At least 1 year of Account Management, Sales and/or Business Development experience
- Customer Service and Customer Support skills

With:

- Mechanical aptitude
- Proficiency with Microsoft Word and Excel
- Data Entry / Order Entry / Order Processing skills
- A High School Diploma or Equivalent

Pluses:

+++ Related experience from a manufacturer or distributor of mechanical products
+++ Related experience from the HVAC Industry or similar
+++ HVAC Industry training/certification

Chicago, IL - Far Northwest Side - Jefferson Park Neighborhood

JobGiraffe's client is a specialist in the HVAC Industry

Please submit your resume by using the Apply Now feature.

All resumes submitted will be reviewed based on the candidate profile listed above.

Candidates with the most relevant background will be selected first and asked to participate in a screening.

Initial phone screenings can be conducted from 7AM to 7PM Monday through Friday and Saturdays from 9AM to 12PM.

JG ID #23-1336 - Chicago, IL 60630

Job Benefits:
Medical, Dental, Vision and Life Insurance, 401(k) with match, Vacation, Sick Days and Paid Holidays

Relevant Skills, Experience, Industries:
Other not listed Customer Service Skills Other not listed, Wholesalers, Brokers, Distributors, Retailers, Importers, Trade, Exchange